Make life an adventure.

Frequently Asked Questions & What You Need To Know

Our events are not hokey races! The clues will be hard. The race will be tough (but fun!) and only the truly adventurous will have a chance at winning. If you think you have what it takes, keep reading:

  • We can customize each event in any manner you like.
  • The starter/first clue will be sent to your team approximately two days before the event. The starter clue generally contains the start time and the start location.
  • Unless otherwise stated, teams will be placed by overall time.
  • All players must sign a liability waiver.
  • An average event takes 2.5-3 hours, but of course, much is dependent on you.
  • For corporate or private groups, events can be designed to be as long or as short as you like.
  • Wear old comfortable clothes.
  • The hunt runs rain or shine.
  • Teams may be divided in any manner you like. We generally recommend teams of 3-5 people, but you can make your group as large or as small as you want.
  • In some games your group will interact with actors planted along the way.
  • Some clues will be encrypted. Your teams don't need knowledge of encryption, but you need to be resourceful.
  • Some clues will be hidden along the way.
  • The hunt will be hard but solvable if your teams use their head!
  • All teams are required to travel together unless otherwise desired.

    Deposits:

  • 100% refund given for deposits if we are notified of cancellation 3 weeks or more prior to event.
  • 80% of deposit will be refunded if event is cancelled less than 3 weeks prior to event.
  • 50% of deposit will be refunded if event is cancelled 2 weeks prior to event.
  • No refund of deposit shall be given if event is cancelled less than 2 weeks prior to event. You wil receive credit toward future Ravenchase events provided that your credit is used within six months of the original event date.

    • Cancellation Policy:

  • 40% of the event cost is charged for events cancelled two days before the event.
  • 60% of the event cost is charged for cancellations one day before the event.
  • 80% of the event cost is charged for cancellations on the day of the event.
  • These charges may be credited to your account for future events as long as they are scheduled within six months of the original event.